FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
Please make sure that this product is right for you as unfortunately we do not offer a refund for change of mind.
This is because of a few reasons such as transaction fees, limited stock levels and special order items.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback using the form at the bottom of this page! We will be sure to get back to you as soon as we can.
You can also give us a call on (07) 3159 4653 or 0468 383 328
Delivery Information
What area do you deliver to?
What area do you deliver to?
We only deliver to SEQ at this time. This is due to the fact that we handle our deliveries in-house.
We currently offer free local delivery however pickup is available too at our showroom or off-site warehouse. (Please call to confirm stock levels)
How long will it take to receive my order?
How long will it take to receive my order?
That's a good question! Every product is different. On each product page you will see an estimated delivery time.
Some products that are in stock in our Brisbane warehouse can be delivered instantly / next day. Some products are held in our Sydney warehouse and will take approximately 2 weeks to arrive.
If you would like to check delivery times before you order you can call us on 0468 383 328